The g_form.getReference() function works in the Service Portal client script.

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Prepare for the ServiceNow CAD Exam with comprehensive flashcards and multiple-choice questions. Each query offers hints and explanations. Ensure your success on the exam!

Multiple Choice

The g_form.getReference() function works in the Service Portal client script.

Explanation:
g_form.getReference() is part of the GlideForm API used on forms in the classic UI. Service Portal runs in a separate, Angular-based environment and does not expose the g_form object, so this method isn’t available in Service Portal client scripts. To resolve a reference value in the portal, you’d typically use a server call (such as GlideAjax or a Script Include) and bind the result in the portal widget instead. Hence, the statement is false.

g_form.getReference() is part of the GlideForm API used on forms in the classic UI. Service Portal runs in a separate, Angular-based environment and does not expose the g_form object, so this method isn’t available in Service Portal client scripts. To resolve a reference value in the portal, you’d typically use a server call (such as GlideAjax or a Script Include) and bind the result in the portal widget instead. Hence, the statement is false.

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