The g_form.getReference() function works in the Service Portal client script.

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Prepare for the ServiceNow CAD Exam with comprehensive flashcards and multiple-choice questions. Each query offers hints and explanations. Ensure your success on the exam!

Multiple Choice

The g_form.getReference() function works in the Service Portal client script.

Explanation:
g_form.getReference is a GlideForm API used in the classic form UI to load a reference field’s value asynchronously. In Service Portal, the client scripting environment does not include g_form, so that method isn’t available and cannot work there. To get reference data in the portal, use a GlideAjax call to a Script Include (or fetch the data server-side in the widget and expose it to the client) and bind it to the widget’s model.

g_form.getReference is a GlideForm API used in the classic form UI to load a reference field’s value asynchronously. In Service Portal, the client scripting environment does not include g_form, so that method isn’t available and cannot work there. To get reference data in the portal, use a GlideAjax call to a Script Include (or fetch the data server-side in the widget and expose it to the client) and bind it to the widget’s model.

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