What is a module?

What is a module?

• A. a way of helping users quickly access information and services by filtering the items in the application navigator
• B. a type of UI page
• C. a database table
• D. an API

Answer: (A)

Modules are the navigation entries in the ServiceNow application navigator that help users reach specific information or tasks quickly. They present a focused subset of items under an application menu, guiding users to the right place without sifting through everything. A module can open a list, a form, or a page and is often configured to point to the exact view you want, making access to information and services faster. This is different from a UI page (a standalone view), a database table (where data is stored), or an API (which provides programmatic access). For example, an Incident module under ITSM takes you directly to the Incident list.

Modules are the navigation entries in the ServiceNow application navigator that help users reach specific information or tasks quickly. They present a focused subset of items under an application menu, guiding users to the right place without sifting through everything. A module can open a list, a form, or a page and is often configured to point to the exact view you want, making access to information and services faster. This is different from a UI page (a standalone view), a database table (where data is stored), or an API (which provides programmatic access). For example, an Incident module under ITSM takes you directly to the Incident list.